Service Delivery Issues

If you experience a service delivery issue, it is imperative the error can be "replicated". Replication of the error helps us know it was not an intermittent glitch. If you can reproduce the problem repeatedly, then, we need to know "exactly", "click by click" what you did that generated the problem. This helps us locate the sources of the problem. Defining "click by click" and including screen prints allows us to quickly locate and resolve the problem.